FAQ

Questions, answered.

Everything you need to know about SmileSort, from getting started to security, pricing and sharing.

Sharing

Patients, labs, mentors and secure links.

Yes. Select the relevant photographs and create a secure link for the laboratory.

How sharing works

Yes. Selected photographs can be shared with a patient using a secure link.

How sharing works

Yes. Choose Mentor when you create a link, and send selected clinical photographs through a secure link in the same way as with a lab.

How sharing works

No. The recipient opens the link in their browser and sees the photographs — no account and no sign-in. That's why every link expires after 7 days and can be revoked at any time.

How sharing works

Yes. You can share a whole folder, or only the photographs you select within it.

How sharing works

Yes. The Shared page lists every link you've created — active, expired and revoked — and each patient's record shows who their photographs were shared with. You can also see how many times a link has been viewed.

Yes. When you create a link you can copy it, open it straight in WhatsApp, or have SmileSort email it to the recipient. Only the link is sent — never the photographs themselves.

How sharing works

SmileSort is designed to give you more control over access than attaching photographs to ordinary messages: links expire, can be revoked, and you can see when they've been viewed.

How sharing works

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